Please note that delivery times are estimates only and are not guaranteed, due to circumstances out of our control. We are not able to refund delivery costs in the event the delivery date falls outside of the provided estimates. Working days are Monday to Friday.
Deliveries cannot be made on a Sunday or on Bank Holiday.
Click and Collect & Collect In-store
Our fresh new Click and Collect and Collect In-store service is provided by Hubbox and offers convenient collection from any of our UK stores as well as 1000's of nationwide pick up stores. Choose to collect in-store and you can try on and return there too! Check out the full details and T&Cs here.
Express/Next Day Service
Orders placed for Express/Next Day service before 2:00 PM GMT Mon-Thurs will ship out the same day and will arrive the following day (excluding weekends and holidays) Please note: at this time weekend delivery is not available. Next Day Service is not available to all UK postcodes and will be offered at checkout if available to your address. As this service is not guaranteed, we are not able to refund delivery costs in the event the delivery date falls outside of the provided estimate.
Orders to Northern Ireland will be dispatched via our courier service and should be delivered within 3 - 5 days.
Orders to the Channel Islands will be dispatched via Royal Mail Tracked service and should be delivered within 3-5 Days. Royal Mail delivers Monday to Saturday.
British Forces Post Office (BFPO)
Orders to a BFPO will be dispatched via our courier and should be delivered within 3-5 Days.Next Day Service
Customs Charges Import Charges
For the EU, there are no customs or duty charges.
For the rest of the world, there may be customs charges if you order over a certain amount. Any customs or import duties are charged once the parcel reaches the destination country. These charges must be paid by the recipient of the parcel.
Unfortunately, we have no control over these charges, and cannot advise you what the cost will be, as customs policies and import duties vary widely from country to country.
We recommend you contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
VAT will be charged on all orders shipped within the EU. VAT will not be charged for all non EU countries including Channel Islands and Isle of Man.