We encourage you to check out our new helpful chatbot in the bottom right of the screen or our Frequently Asked Questions (FAQ) section of this site to see if your question can be answered immediately. Our chatbot can keep you updated with personal order and shipping queries, gift card info and a whole raft of other general queries. Give it a try!

Otherwise, please email our vintage clothing Customer Service Team – [email protected]
We will try our best to reply to your e-mail within 24 hours (unless it is the weekend or a bank holiday).

*Please note that due to staffing limitations, you may experience a longer than expected delay in replying over the Christmas period. We will aim to reply to your queries within a day or two.*

Alternatively you can call us on +44 020 7729 9001


For business and partnership opportunities, please contact our Head Offices:
United Kingdom:
92-100 Stoke Newington Road,
London, N16 7XB
+44 020 7729 9001

[email protected]

Company Information
Registered in England - 04134829
VAT number UK- 796 3586 65



The Fashion Archive AB,  Beyond Retro

Brännkyrkagatan 82
Stockholm 118 23
08 - 5178 2900

[email protected]

Company Information
Organisation number  - 5566844477
Moms number SE556684447701



Kusa Oy
Beyond Retro
Mannerheimintie 20
00100 Helsinki

Company number 3307105-9
VAT number FI33071059

+358 9 42732125


Unfortunately we are unable to help with online store queries on these numbers. Questions about our online store should be sent to: [email protected]


If you would like to contact one of our stores, please visit our Stores Page for hours, locations and specific contact information. Please note that our stores will not be able to respond to any telephone enquiries about shopping online.


Here are some other ways you can find us:
General Enquiries including information about products for our stores: [email protected]
Press Enquiries: [email protected]
Design Archive and Vintage Enquiries: [email protected]
Careers - Find the latest information Careers Page