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Free UK Delivery Over £75

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Free Returns

Free Returns

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Visit Our Stores

Sustainability

Sustainability

Sustainability

Student Discount

Student Discount

Student Discount

Covid-19 Update

All of our retail stores across the UK are now closed, however our Swedish stores and website are functioning as usual.


First of all, we'd like to a say a big thank you to our customers for their support since 2002, we're a small company with a big dream and you guys have been helping us achieve our sustainable vision since day one.
 
Our amazing staff are at the core of everything we do, and it is with this in mind that we have to take steps to look after them in this uncertain climate. As of today all of our retail stores across the UK will be shut but operations across our website will continue with some changes to our delivery and returns policy. 

Deliveries

We're still offering delivery, we've just had to tweak a few areas. Firstly, we're going to stop offering next day delivery, it's not feasible at the moment for our resources. We're also going to stop international delivery from the site for the time being, again we're just making sure we can offer a good service to some customers, rather than a rubbish one to everybody.

Please note: DPD are not offering pickup via their shop network. This means you won't be able to drop off your parcels at a shop, divert parcels to a shop in-flight or collect parcels from your local shop.

To facilitate contactless delivery, we suggest you leave a note for your delivery driver, instructing them where to leave your parcel.

 

Returns

We will be extending our returns policy to 90 days, hopefully this will give us plenty of time to sort them out for you, if it ends up being longer than that, we apologise, as I said we're a small team and we will do all we can to work through them ASAP.

 

Reduced Customer Care

Believe it or not, our customer care team is tiny, despite all the issues they sort in super short time. So please do get in touch if you really need us, but we might take a little bit longer to reply, hopefully we've covered most things in our FAQ below

 

Get in touch

customercare@beyondretro.com

FAQs

Blouses
£9.99

STUDENTS GET
10% OFF

FREE TOTE BAG WITH EVERY ORDER
OVER £90

49kr SWEDEN SHIPPING
OVER 800kr

STUDENTS GET
10% OFF

FREE UK SHIPPING
OVER £50

Can I still order online?

Yes,you can still order online using all the usual delivery providers.

Can I still shop in-store?

We have closed all of our UK stores for the foreseeable future. Please continue to support us online and on our social channels.

I want to retrun my items, how can I do that?

You can return your items using the same method you did before, we have extended our returns policy to 90 days. Please be advised that all returns processing will only commence after this 90 day period.

I haven't received my refund?

We'll be unable to process our returns during this extremely uncertain period, but please be assured that we'll do our best to honour refunds within 100 days. In light of the current restrictions we have extended the returns window for 90 days.

I have emailed you and not received a response?

Again, we hope you can be patient with us, it may be up to one week for our customer care team to get back to you.

When will the stores re-open?

To be truly honest, we don't know, but as soon as we do, we'll jump right on here and let you know.

Can I still get next day delivery?

We wont be offering next day delivery for the next few months, just as it isn't feasible for our resources at this time.

Will you still offer international delivery?

We wont be offering international delivery for the next few months either, again it's not not feasible at this time. We apologise for any inconvenience caused.

When will delivery be back to normal?

Rest assured, as soon as we know...you'll know. In the mean-time please continue to support us online and on our social channels.

Girl and boy in brightly coloured vintage sweatshirts and denim

STUDENTS GET
10% OFF

STUDENTS GET
10% OFF

FREE TOTE BAG WITH EVERY ORDER
OVER £90

€5 EU
SHIPPING
OVER €75

FREE UK SHIPPING
OVER £50

49kr SWEDEN SHIPPING
OVER 800kr

$5 US
SHIPPING
OVER $75 (US Dollars)

$10 AUSTRALIA
SHIPPING
OVER $150 (AUS Dollars)

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