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Shipping Rates and Delivery Times

UK Delivery


Shipping Rates & Delivery

 Free for a limited time only Economy Courier Delivery in the UK on orders over £50.00
 Please select the Free Option at the checkout to take advantage of this.

IMPORTANT NOTE: Orders must be received by 2pm Monday-Friday to be processed the same day. Any item ordered after 2pm or at the weekend will be processed and dispatched the next working day. Please bear this in mind with our Next Day and 48 Hour Delivery promise.

UK Mainland and Norther Ireland Delivery Options Cost Delivery Time (Working Days from day of dispatch)
Standard 48 Hour Courier* £3.95 1 - 2 Days         
Next Day Courier** (including Saturday Delivery)  £6.95 1 Day
Royal Mail Tracked £5.95 1 - 3 Days
Northern Ireland £4.95 3 - 5 Days
BFPO £6.95 3 - 5 Days

 * 3 - 5 Days Scottish Islands & Highlands, Isle of Man and Isle of Wight.

** Not available to all UK Postcodes, this option will be made available at checkout if available for your Postcode.

If you submit your order before 2pm GMT (Monday-Friday) it will be despatched the same day. Orders placed after 2pm will be sent the next working day.

Please note that delivery times are estimates only and are not guaranteed, due to circumstances out of our control.  We are not able to refund delivery costs in the event the delivery date falls outside of the provided estimates.  Working days are Monday to Friday.  Deliveries cannot be made on a Sunday or on Bank Holiday.


Standard 48 Hour Courier

We use a 48 hour courier service as standard for UK orders. Orders should reach you within 1-2 Working days from when you place your orders. This service covers mainland UK, Scottish Islands & Highlands, Isle of Man and Isle of Wight which will take 3 - 5 Days to deliver.


Next Day Service

Orders placed for next day service before 2:00 PM GMT will ship out the same day and will arrive the following day (excluding holidays and weekends.) Please note: at this time Saturday delivery is not guaranteed. Saturday delivery is possible if your order is placed between 3pm Thursday and 2pm Friday using the express service. Next Day Service is not available to all UK postcodes and will be offered at checkout if available to your address.  As this service is not guaranteed, we are not able to refund delivery costs in the event the delivery date falls outside of the provided estimate. 


Royal Mail Tracked

Orders using this service should be delivered within 3-5 Days. This service can be tracked throughout the delivery process. This is not the same as Royal Mail First Class and does take slightly longer. Royal Mail delivers Monday to Saturday.


UK Convenience Store Delivery

Orders using this service should be delivered within 1-2 Days to any Parcel Shop convenience store. You will have 7 days to collect your order. Once your order has been dispatched, we will also send you an email confirming your tracking information.

For convenience store delivery, a valid UK mobile number must be provided when placing your order to receive notification that it is ready to collect from your chosen convenience store.

You must bring with you proof of identity as listed below:

  • Birth Certificate
  • Citizen Card
  • Customer Statement or Order Confirmation
  • Foreign ID Card
  • NI Electoral Card
  • Passport
  • Tenancy Agreement
  • UK Biometric Card
  • UK Driving License
  • Utility Bill

Please note that if you would like someone else to collect the parcel on your behalf, they will either need proof of your identity or identification with the same surname as yours.


 

Northern Ireland

Orders to Northern Ireland will be dispatched via our courier service and should be delivered within 3 - 5 days.


Channel Islands 

Orders to the Channel Islands will be dispatched via Royal Mail Tracked service and should be delivered within 3-5 Days. Royal Mail delivers Monday to Saturday.


British Forces Post Office (BFPO)

Orders to a BFPO will be dispatched via our courier and should be delivered within 3-5 Days.


 

International Delivery


European Union

Orders to all 27 European Union member states will be shipped by Royal Mail Airsure or by DPD Courier, prices vary by country and weight of the order. Pricing is available in the Shopping Bag or at Checkout. Delivery should occur within 3 - 10 working days but on few occassions can take longer. Unfortunately we do not currently offer an Express Delivery option on EU deliveries.

  Royal Mail Airsure DPD
Austria £15.95 - £20.95 £10.95
Belgium £15.95 - £20.95 £9.95
Bulgaria £15.95 - £20.95 £22.95
Czech Republic £15.95 - £20.95 £10.95
Cyprus £15.95 - £20.95 N/A
Denmark £15.95 - £20.95 £11.95
Estonia £15.95 - £20.95 £16.95
Finland £15.95 - £20.95 £19.95
France £15.95 - £20.95 £11.95
Germany £15.95 - £20.95 £8.95
Greece £15.95 - £20.95 £29.95
Hungary £15.95 - £20.95 £12.95
Ireland £15.95 - £20.95 £10.95
Italy £15.95 - £20.95 £15.95
Latvia £15.95 - £20.95 £14.95
Lithuania £15.95 - £20.95 £13.95
Luxembourg £15.95 - £20.95 £9.95
Malta £15.95 - £20.95 N/A
Netherlands £15.95 - £20.95 £8.95
Poland £15.95 - £20.95 £11.95
Portugal £15.95 - £20.95 £16.95
Romania £15.95 - £20.95 £21.95
Slovakia £15.95 - £20.95 £11.95
Slovenia £15.95 - £20.95 £9.95
Spain £15.95 - £20.95 £13.95
Sweden £15.95 - £20.95 £14.95

Rest of World

Orders shipped to non EU destinations will be dispatched via Royal Mail Airsure, prices vary by weight of the order and are limited to 2kg. Pricing is available in the Shopping Bag or at Checkout.

  Royal Mail Airsure
Australia £15.95 - £20.95
Canada £15.95 - £20.95
Japan £15.95 - £20.95
Monaco £15.95 - £20.95
New Zealand £15.95 - £20.95
Norway £15.95 - £20.95
Switzerland £15.95 - £20.95
United States £15.95 - £20.95

Customs, Import Charges & VAT

Customs Charges Import Charges
Any customs or import duties are charged once the parcel reaches the destination country. These charges must be paid by the recipient of the parcel.
Unfortunately, we have no control over these charges, and cannot advise you what the cost will be, as customs policies and import duties vary widely from country to country.
We recommend you contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

VAT
VAT will be charged on all orders shipped within the EU. VAT will not be charged for all non EU countries including Channel Islands and Isle of Man.