eCommerce Production & Studio Manager


We have an exciting opportunity for a eCommerce Production & Studio Manager


Beyond Retro is dedicated to bringing high quality, fantastic vintage garments and accessories to its fashion forward, savvy  customers.  Our aim is to be a leader in building a global vintage community – not just a place to shop, but a place of knowledge and expertise about vintage fashion history, fabric and trends.  beyondretro.com was initially launched in 2010 and in 2012, we placed this growing business on a new platform. Our online business has seen great growth in sales and customer engagement every month since re-launch. We are ready to take it to another level!


We are looking for an eCommerce Production & Studio Manager. Responsibilities of this role include management of the output of three global production centers that prepare product for online resale. This preparation includes, steaming, packaging, photography and data entry.  Planning, scheduling, inventory management and team management are key elements of this role.


If this job suits your experience and you are self-motivated, flexible, very organized, detail-oriented, a strong problem solver; and able to work well under pressure – we would like to talk to you about this opportunity. Working with us means being part of a team of talented, passionate individuals with a shared focus on teamwork to deliver great product and customer experiences.  


Production & Photography

  • This position will report to the Head of Production

  • Manage and coordinate the day-to-day running of the 3 global production sites/studios (UK, Canada & India)

  • Manage and coordinate the production process which include, steaming, packaging, pricing

  • Manage and coordinate the photography and data collection required for online retail

  • Accountable to the output and efficiency of the production/photographic process

  • Plan and schedule production according to the seasonal demand and the forecasted plan

  • Improve and strengthen the production work-flows of the team

  • Manage and forecast budgets


Inventory Management

  • Manage inventory levels

  • Ensuring all factories have the supplies and materials required to function

  • Track and interpret the key performance indicators in inventory management and production

  • Establish the optimal stock and “safe ” stock levels given your understanding of our supply needs with input from other team members

  • Review sales forecasts and understand order fluctuations that will affect lead times and back-orders


Inter-Department Liaison

  • Working with multiple “departments “ with a common objective of maximizing sales and the customer experience, you will bring the “voice of production & photography” to the group


Performance Management and Improvement

  • Analysis of production in various locations and recommendations and implementation of improvements related to productivity, increase efficiencies, mitigate risks, resolve issues and optimize cost savings

  • Identify opportunities for improvement and developing  production strategies to anticipate growth and capacity constraints

  • Liaise with IT resources to maintain production equipment to ensure continuity of production and minimal down-time


Staff and Workplace Development

  • Manage all production resources and activities including recruitment

  • Recommend improvements for production methods, operating procedures, health and safety and work conditions


The Candidate

  • Minimum 5 years of experience of proven operational planning roles or related function including management of a team

  • Relevant eCommerce experience an asset

  • Excellent knowledge of Excel

  • An ability to work cooperatively in a fast paced, team environment

  • Good organizational skills with ability to identify and follow through on priorities

  • Self-motivated, flexible, very organized, detail-oriented, a strong problem solver; and able to work well under pressure

  • Strong analytical and computing skills

  • Ability to motivate and lead a team from a distance

  • Excellent verbal and written communication skills

  • Ability to travel as required